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Privacy Policy
Last updated September 26, 2026
1. Overview
This Privacy Policy explains what information Scrollgem (“we”, “us”) collects when you use our website and product, how we use it, and the choices you have. By using Scrollgem, you agree to the practices described here.
2. Information we collect
Account information: your name, email address and password (stored securely, never in plain text) when you create an account.
Usage data: pages you visit, sites you view or remix, and general interaction data used to improve the product.
Payment information: if you subscribe to a paid plan, billing details are processed and stored by our payment provider — we never store full card numbers ourselves.
3. How we use your information
We use your information to operate and improve Scrollgem, personalize your experience, process payments, send you important account and product updates, and respond to support requests. We do not sell your personal information to third parties.
4. Cookies
We use essential cookies to keep you signed in and remember your preferences, and lightweight analytics cookies to understand how the product is used. You can control cookies through your browser settings.
5. Data retention
We retain account data for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where we’re required to retain it for legal or accounting purposes.
6. Your rights
Depending on where you live, you may have the right to access, correct, export or delete your personal data. To exercise any of these rights, contact us and we’ll respond within a reasonable timeframe.
7. Security
We use industry-standard measures — encryption in transit, access controls and regular audits — to protect your information. No method of transmission or storage is 100% secure, but we work hard to protect your data.
8. Changes to this policy
We may update this policy from time to time. If we make material changes, we’ll notify you by email or through a notice on the product before the change takes effect.
9. Contact us
Questions about this policy? Reach out at privacy@twinframe.app.